Shipping policy
We at Boono.se strive for a simple and safe delivery experience
Here you will find all the information about our delivery conditions and shipping costs for a smooth shopping experience.
1. Delivery
Delivery times:
- We pack and ship your order within 0–1 business days .
- The normal delivery time is then 1-3 working days , depending on the delivery address and other factors.
Shipping company:
- Your order is sent with DB Schenker for safe and reliable transport.
Shipping cost:
- SEK 49 shipping fee for orders under SEK 799.
- Free shipping for orders over SEK 799.
Please note that some products may have a longer delivery time depending on stock status and other circumstances.
2. Order processing
Order confirmation:
Once you have placed your order, we will send you an order confirmation by email with all the details of your order and the estimated delivery time.
3. Delivery problems
If your order has not arrived within the expected time or if problems should arise, please contact our customer service at support @ boono.se . We do everything we can to resolve any issues as quickly as possible.
4. Returns and Refunds
If you need to return a product or request a refund, please read our returns policy for detailed instructions and information on terms and conditions.
Company information
- Organization number: 559426-7667
- Address: Trädgårdsgatan 29 B, Bankeryd, 56433, Sweden.
- Email: support@boono.se
- Customer service opening hours: We respond within 24 hours on weekdays between 08:00 and 17:00.
At Boono.se, your satisfaction is always our top priority!